Privacy Policy
Last updated: December 2024
1. Introduction
At NusaNexus, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Payment information (processed securely through third-party providers)
- Content you generate using our AI tools
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting our support team.
6. Third-Party Services
We may use third-party services for payment processing, analytics, and AI model providers. These services have their own privacy policies governing the use of your information.
7. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@nusanexus.com.